Welcome to Neibr!
Neibr, which stands for the app, web, and integrated components, is provided by Neibr and it serves as a public service aimed at empowering Indian residents and Neighbourhoods to create an online ecosystem for sharing information, learning, and engaging in multi-point dialogues. Our goal is to foster mutual understanding and enhance the democratic process within our country. We encourage you to spread the word about Neibr to your friends, family, and acquaintances, so they can also benefit from improving their neighbourhoods and one’s welllbeing through the exchange of information, ideas, and different perspectives.
Neibr is accessible through both the Apple® and Android® devices as well as popular web browsers, making it available as a versatile application or 'app.' The functionalities offered across different platforms are quite similar, with allowances for specific functions within each device and operating system.
Each user of Neibr is required to have their own individual account, linked to their permanent neihbourhood. During registration, users must provide accurate and authentic information. Only one account per individual is allowed, and the user must use their true legal name, with the username reflecting their actual name clearly. These Terms of Service ("Terms") govern your use of our services, which encompass various websites, SMS, email notifications, applications, buttons, widgets, and other covered services that link to these Terms (collectively referred to as the "Services"). Additionally, these Terms govern any content, such as information, text, links, graphics, photos, audio, videos, or other materials that are uploaded, downloaded, or appear on the Services (collectively referred to as "Content"). By using the Services, you agree to abide by these Terms.
To use the Service provided by Neibr, you must agree to the binding contract presented in these Terms and must not be prohibited from receiving services under the laws of any applicable jurisdiction. Additionally, you must be at least 13 years old to use the Service. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or any other legal entity, you confirm that you are authorized to do so and have the authority to bind such entity to these Terms. In this case, the terms "you" and "your" refer to the authorized entity. The Neibr end-user configuration requires that each user holds one authorized account, and this account must belong to an individual person whose current primary residence is within India. Users are required to provide their actual residential address, as indicated in their official government-issued identification or, in the case of non-adult users, the official address of their parent(s) or legal guardian(s). During registration, the user must enter their complete name as indicated in their official identification. Under no circumstances should any user attempt to use the Service under a false identity or on behalf of another user unless explicitly authorized to do so. Neibr takes fraudulent use seriously and will promptly terminate the account of any user who uses the Service under false pretenses or violates the Community Rules. Additionally, any use of the Service that appears to violate applicable laws may be referred to the appropriate law enforcement authorities within the user's legal jurisdiction.
Your License to Use Neibr: Grant of Rights In Content
Neibr grants you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to use the Neibr platform (app, web, and integrated components referred to as "Platform") provided as part of the Services. This license is solely for enabling you to use and enjoy the benefits of the Services as offered by the Neibr Platform, in accordance with these Terms. The Services, including the Neibr Platform, are protected by copyright, trademark, and other laws in India. These Terms do not grant you the right to use the Neibr name, trademarks, logos, domain names, or any other distinctive brand features of Neibr. All rights, title, and interest in and to the Services (excluding Content provided by users) are and will remain the exclusive property of Neibr and its licensors. Any feedback, comments, or suggestions you provide regarding Neibr or the Services are entirely voluntary, and we may use such feedback, comments, or suggestions without any obligation to you. You are responsible for your use of the Services and any Content you provide, ensuring compliance with applicable laws, rules, and regulations. You should only share Content that you are comfortable sharing with others, as it will be linked to your authenticated identity. Any reliance on Content or materials posted via the Services is at your own risk. We do not endorse or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services, nor do we endorse any opinions expressed via the Services. By using the Services, you may encounter Content that could be offensive, harmful, inaccurate, or otherwise inappropriate, and you understand and accept this risk. The responsibility for all Content lies with the person who originated it. While we may not always monitor or control the Content posted via the Services, we reserve the right to remove Content that violates these Terms, including copyright or trademark violations, impersonation, unlawful conduct, harassment, and the Community Rules. If you believe that your Content has been copied in a way that constitutes copyright infringement, you can report it through the feedback feature. You retain your rights to any Content you submit, post, or display on or through the Services that legally belong to you. By submitting, posting, or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such Content in any media or distribution methods, whether known or later developed. This license allows Neibr to make your Content available to the rest of the User community and to let others do the same. Additionally, this license enables Neibr to provide, promote, and improve the Services, as well as to syndicate, broadcast, distribute, promote, or publish your Content on other media and services, subject to our Terms for such Content use. Such additional uses may be made without compensation to you for the Content you submit. You represent and warrant that you have all necessary rights, licenses, consents, permissions, power, and authority to grant the rights described herein for any Content you submit on the Services. Your Content must not violate copyright or other proprietary rights unless you have necessary permission or are legally entitled to post the material and grant Neibr the license described above.
Using the Services
Please review the Neibr Community Rules, which are part of this Agreement and outline what is prohibited in the Services. You may use the Services only in compliance with these Terms and all applicable laws, rules, and regulations.
The Services are subject to continuous evolution, and we may change or modify them at our discretion. We may also stop providing certain features or the Services entirely (permanently or temporarily) to you or users generally. Additionally, we may impose limits on use and storage at our sole discretion and may remove or refuse to distribute any Content on the Services, suspend or terminate Users, or reclaim usernames without liability to you. As consideration for granting you access to the Services, you agree that Neibr and its third-party providers and partners may place advertising on the Services or in connection with the display of Content or information from the Services, whether submitted by you or others. You also agree not to misuse our Services, including interfering with them or accessing them in any unauthorized manner. While using the Services, you must not access non-public areas, probe, scan, or test vulnerabilities of systems, breach security or authentication measures, access or search the Services by unauthorized means, forge email headers, or interfere with the access of any User, host, or network. We reserve the right to access, read, preserve, and disclose information as we reasonably believe necessary to comply with the law, enforce these Terms, address fraud or security issues, respond to user support requests, or protect the rights, property, or safety of Neibr, its Users, and the public. Personal identifying information will be handled in accordance with our privacy policy.
You have control over most of the communications from Neibr. While certain service announcements and administrative messages are considered part of the Services and cannot be opted-out from. If you've added your phone number to your Neibr account and later change or deactivate that number, it's important to update your account information promptly to avoid communication with the new owner of your old number.
Content from Others:
A significant portion of the Content on Neibr comes from Users, publishers, and other third parties. Whether it's posted publicly or sent privately, the responsibility for the Content lies with the person or organization that submitted it. While Neibr reserves the right to review or remove Content that appears on the Services, we can't review all of it. Therefore, we cannot be held responsible for any Content provided by others through Neibr. Although we have outlined the rules in our Terms and Community Rules, we cannot guarantee that all Content or Users' actions will always comply with them.
Respecting Others' Rights:
Respect for others' rights is essential, and we expect you to abide by this principle. You must not use Neibr or enable others to do so in a way that violates or infringes on someone else's rights, such as publicity, privacy, copyright, trademark, or other intellectual property rights. Harassment, bullying, defaming, spamming, or harmful solicitation of our Users is strictly prohibited. Additionally, you must respect Neibr's rights and follow the brand guidelines published by Neibr.
Safety:
By using Neibr, you agree not to engage in illegal or prohibited activities according to our Terms. Using automated means to access Neibr or extracting other Users' information, developing third-party applications without our consent, disrupting Neibr's functioning, or attempting unauthorized access are not allowed. Encouraging activities that violate our Terms is also prohibited. Moreover, we care about your safety while using Neibr, so we advise you not to use the Services in a way that would distract you from obeying traffic or safety laws.
Your Account:
You are responsible for any activity that occurs in your Neibr account, so it's crucial to keep your account secure. Selecting a strong and unique password is one way to achieve this. You must not create multiple accounts for yourself, and you should not create another account if we have already disabled your account unless we give written permission. Selling or leasing access to your Neibr account, content, username, or follow link without our written permission is not allowed. Sharing your password or using unauthorized third-party applications to access Neibr is strictly prohibited. If you suspect unauthorized access to your account, contact Neibr Support immediately.
Data Charges and Mobile Phones:
You are responsible for any mobile charges incurred while using Neibr, including TextWrapper messaging outside of the Platform and data charges. If you are uncertain about the charges, check with your service provider before using Neibr. In case you change or deactivate your mobile phone number used for creating a Neibr account, update your account information through Settings immediately to avoid messages intended for you being sent to someone else.
Objectionable Content and Abusive Behaviour
Neibr is committed to providing a safe and respectful environment for all users. We have a zero-tolerance policy for objectionable content and abusive behaviour. This includes, but is not limited to, content that is offensive, discriminatory, harassing, threatening, or violates any applicable laws or regulations.
Content Monitoring and Enforcement
We reserve the right to monitor user-generated content and interactions within the app. If we determine that any user has engaged in objectionable behaviour or posted objectionable content, we may take appropriate actions, including warning the user, suspending their account, or permanently banning them from using the app.
Reporting and Moderation
Users are encouraged to report any instances of objectionable content or abusive behaviour they encounter. Our moderation team will review reports and take necessary actions in accordance with our policies.